ADMINISTRATIVE ASSISTANT 4

This recruitment will remain open until July 16, 2025. The agency reserves the right to make a hiring decision at any time after the initial screening date on July 9, 2025. It is in the applicant’s best interest to submit materials as soon as possible.

Make a Difference: Protect Consumers & Join Our Dynamic Team!

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Administrative Assistant 4 position. This role is within the Rates, Forms, and Provider Networks Division and is based out of our Tumwater Office.

We are an employer of choice! Here’s why:

• Meaningful work: Ensure a healthy insurance market & protect Washington consumers.
• Impactful career: Make a daily difference in the lives of countless Washingtonians.
• Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.

About the Position

We’re excited to announce an opportunity to join our team as the principal assistant to the Deputy Commissioner of the Rates, Forms, and Provider Networks (RFPN) division —a dynamic role at the heart of our agency’s mission. This position plays a vital part in advancing our goals by overseeing a wide range of administrative functions and supporting the coordination and execution of the division’s priorities. If you’re an organized, proactive professional with a passion for making a difference, we invite you to bring your talents to a team committed to excellence and public service.

With delegated authority, you’ll make key decisions and take action on behalf of the Deputy Commissioner, allowing them to focus on high-level strategy and leadership. Your contributions will directly impact the smooth day-to-day operation of the division, helping shape meaningful outcomes and drive progress across the agency. Join us in a role where your skills will be valued, your voice will be heard, and your work will make a difference.

This recruitment may be used to establish a qualified pool of candidates for Administrative Assistant 4 vacancies in the next sixty days.

This is a Washington General Service position. The monthly salary range for this position is $4,542 - $6,107.

Benefits & Perks

• Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
• Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.
• Wellness programs: Invest in your well-being with on-site resources and initiatives.
• Work-life balance: Flexible schedules with telework opportunities.
• Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
• Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.
• Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
• And more! Explore our website for additional benefits: https://www.insurance.wa.gov

The duties of the position include, but are not limited to: 

• Provides direct scheduling and administrative support for the RFPN Deputy Commissioner 
• Coordinates the logistics of meetings with OIC staff, other agencies, media, stakeholders and state and national organizations as required; arranges conference/video calls and conference rooms; prepares meeting agendas and attends staff meetings; takes notes/meeting minutes and provides follow-up information
• Uses independent judgment and knowledge of program workload and deadlines to prioritize and triage requests  
• Assist in the review of correspondence to ensure documents are well-organized, clearly written, and adhere to appropriate terminology and grammar standards
• Arranges travel and training for RFPN Staff; maintains supporting documentation 
• Provides administrative support as needed to complete division projects and activities
• Provides back up to agency administrative staff, including Executive Assistants, when necessary or requested
• Acts as liaison between the RFPN staff and other OIC staff members and external stakeholders
• Supports division and agency strategic planning process
• Key responsibilities include assisting in the development and implementation of divisional goals, objectives, and priorities; managing daily administrative operations; and exercising delegated authority to make decisions and act on behalf of the Deputy Commissioner
• Responsible for maintaining an up-to-date desk manual that documents key processes, procedures, and responsibilities
   

To read more about this position and view all duties, click here to request a position description.

Required Qualifications: 

High school graduation or GED 

AND

Four years (4) of progressively responsible experience in office/clerical, secretarial, bookkeeping, accounting, or general administrative work. *

In addition to the above: 

• Intermediate level skills in Microsoft Word, Excel and Outlook and PowerPoint
• Ability to accurately type at least a minimum of 40 words per minute
• Demonstrated evidence of superior writing skills and a scrupulous attention to detail
• Ability to understand complex rules and regulations and ensure that processes and procedures are in compliance with RCW, WACs and policies

*A bachelor’s degree with a focus in business administration, public administration or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education or the Council of Higher Education Accreditation for a foreign equivalent will substitute for up to 4 years of professional work experience. 

If a degree or other credentials are listed, proof will be required prior to employment. University degrees must be recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA) or foreign equivalent. If a degree was awarded outside the United States, candidates must provide a credential evaluation report.

Preferred/Desired Qualifications:

• Two (2) years of experience with the Washington State Travel System (TEMS) or similar
• Experience using a case management system 
• Advanced skills in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) 
• Prior supervisory experience of support staff

Ready to join us?

Learn more about the OIC by visiting our website. We encourage you to check out our video below and listen to what our employees have to say about working here! 

Welcome to the OIC

Submit your application today and take the first step towards a rewarding career at the OIC!

• This position is represented by the Washington Federation of State Employees (WFSE).

• Wage/salary depends on qualifications or state rules of compensation (if currently a state employee).

• State law (RCW 48.02.090[5]) prohibits employees of the OIC from having any interest, directly or indirectly, in an insurance company other than as a policyholder. This prohibition includes the receipt of renewal commissions. If employment is accepted with this agency, you agree to abide by this state law.
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• If claiming veteran status, please send your DD 214 to recruitment@oic.wa.gov with AA4_2025-04600 in the subject line. Please do not attach the DD 214 to your application materials.  Please black out personally identifiable data such as social security numbers. 
• The Office of Insurance Commissioner is an equal opportunity employer, does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at Recruitment@oic.wa.gov. Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1-800-676-3777 or www.washingtonrelay.com.  
• If you are having technical difficulties creating, accessing (log in, password or email issues) or completing your application (error messages), please call toll-free at (855) 524-5627.
• Contact us: For inquiries about this position, please contact us at recruitment@oic.wa.gov. 

Compensation details: 26.1-35.09 Hourly Wage

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