Bilingual Collections Specialist

We are looking for an experienced Bilingual Collections Specialist for an on-site contract in Mississauga, Ontario. This is a great opportunity for someone fluent in English and French with business-to-business (B2B) collections experience who enjoys building relationships and resolving account issues in a professional environment. As a Bilingual Collections Specialist you'll be responsible for managing customer accounts, following up on outstanding payments, and helping ensure cash flow remains on track. You'll also work closely with internal departments to support smooth billing and account reconciliation processes.Responsibilities:Make collection calls and send follow-ups to business customers regarding overdue invoicesManage a high-volume portfolio of accounts, including tracking payment status and documenting communicationResearch and resolve customer account issues such as short payments, missing invoices, and billing disputesRe-send invoices, statements, and supporting documents as neededPerform regular account reconciliations and update internal systems with payment activityCollaborate with the sales and billing teams to ensure accurate account informationAssist in preparing reports related to collections, aging, and account statusMinimum 3 years of experience in a business-to-business collections roleFluency in English and French - both verbal and writtenProficiency with Excel for tracking, analysis, and reportingSolid understanding of billing and collections processesExperience working with large ERP systemsExcellent communication, problem-solving, and negotiation skillsStrong attention to detail and ability to manage a high volume of accountsRobert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.Questions? Call your local office at 1.888.490.3195. All applicants applying for Canadian job openings must be authorized to work in Canada.Only job postings for jobs located in Quebec appear in French.© 2025 Robert Half. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

Location: Mississauga, Ontario, CA

Posted Date: 7/2/2025