Administrative Assistant

Our highly respected and reputable client is offering a permanent employment opportunity for an Administrative Assistant with a minimum of 3 years experience to join our manufacturing industry client in Ottawa, Ontario. This role involves a range of tasks including processing customer applications, maintaining customer records, and resolving customer inquiries. Additionally, you will monitor customer accounts and take appropriate actions when necessary.Responsibilities:- Efficiently and accurately process customer credit applications- Manage and maintain precise customer credit records- Effectively address and resolve customer inquiries- Monitor customer accounts and execute necessary actions- Handle both inbound and outbound calls as part of customer service- Perform data entry tasks as required- Undertake scheduling of appointments- Utilize Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for various tasks- Engage in email correspondence as part of the role- Work independently and within a team environment to achieve tasksQualifications:- Minimum of 3 years of experience in an administrative role- Proficiency in answering inbound calls and managing inbound/outbound calls- Strong customer service skills with a focus on providing exceptional service- Experience with data entry, ensuring accuracy and attention to detail- Ability to manage email correspondence professionally and promptly- Proficient in Microsoft Office Suite including Excel, Outlook, PowerPoint, and Word- Experience in scheduling appointments, coordinating calendars, and managing schedules- Strong organizational skills with the ability to multitask- Excellent written and verbal communication skills- Ability to work independently and as part of a team- High level of discretion and confidentiality- Proactive attitude with the ability to anticipate needs and take appropriate action.Our client is looking to hire quickly, please do not hesitate. If you believe this is the role for you, call us at 613-236-4253 or apply online today! Please do not hesitate as some roles can move forward quickly. Job Reference Number: 0013194897Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.Questions? Call your local office at 1.888.490.4154. All applicants applying for Canadian job openings must be authorized to work in Canada.Only job postings for jobs located in Quebec appear in French.© 2025 Robert Half. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

Location: Ottawa, Ontario, CA

Posted Date: 7/2/2025