Debt Counselling Sales Agent

Position Overview: The role focuses on engaging with potential clients to understand their financial situation and offer tailored debt counselling solutions. It includes managing both inbound and outbound communications, nurturing leads, and building long-term client relationships to help individuals achieve financial well-being. Key Responsibilities: Initiate contact with prospective clients through phone calls, emails, and other communication platforms. Clearly articulate the value and process of debt counselling services in a persuasive and client-friendly manner. Perform preliminary financial assessments to determine a clients suitability for debt review. Accurately log all client interactions and keep CRM systems up to date. Consistently meet or exceed set sales performance targets (daily, weekly, and monthly). Deliver outstanding post-sale support and ensure timely follow-ups. Remain informed about relevant regulations and industry updates, including the National Credit Act. Address objections and resolve client queries with professionalism and empathy. Work collaboratively with internal teamssuch as compliance and administrationto facilitate a seamless client on boarding experience. Requirements Demonstrated experience in sales, particularly within debt counselling, financial services, or a call centre environment. Excellent verbal and written communication skills, coupled with strong negotiation abilities. Resilience under pressure and the ability to meet sales targets in a fast-paced environment. Sound understanding of debt counselling, credit reporting, and financial relief solutions. High levels of integrity, accountability, and discretion in handling sensitive information. Effective problem-solving and decision-making capabilities with sound judgment. A team-oriented attitude, with the ability to foster positive relationships with clients, colleagues, and management. Fluency in English and Afrikaans is essential Qualifications and Experience Matric / National Senior Certificate required. Registration as a Debt Counsellor is a plus. Previous experience in the insurance or financial services sector would be advantageous. Salary R8500.00 with a lucrative commission structure

Location: Kempton Park, ZA

Posted Date: 7/2/2025