Ecommerce Operations manager

Are you a hands-on, detail-driven leader who thrives in the fast-paced world of e-commerce? We're looking for an Ecommerce Operations Manager to run the operational engine room of our digital businessfrom dark store management to flawless product listing and partner coordination. In this critical role, you'll manage national fulfilment, drive platform readiness across Shopify, Takealot, and Amazon, and lead a small team to deliver 100% product availability and 99% fulfilment accuracy . Key Responsibilities Oversee and optimise dark store fulfilment operations for national delivery Ensure real-time inventory accuracy across all digital platforms Maintain seamless stock updates and platform alignment Lead product onboarding, listing, and content updates across Shopify, Takealot, Amazon, etc. Ensure listings are accurate, visually engaging, and platform-compliant Manage a Content Specialist and Admin Assistant to ensure quality and efficiency Act as the operational contact for: Digital marketing agency & Marketplace platform reps (Shopify, Takealot, Amazon) Align on promotions, new product launches, and campaign execution Lead and develop a cross-functional team covering fulfilment, content, and admin Drive performance through accountability, coaching, and team engagement Requirements 5 years in ecommerce operations, digital retail, or omnichannel fulfilment Experience managing Takealot, Amazon, and Shopify platforms Strong operational leadership and team management skills Excellent attention to detail and problem-solving mindset Confident communicator with internal and external stakeholders Solid understanding of inventory management, listing workflows, and content accuracy Passion for customer experience and delivering operational excellence Please e-mail Lauren your applications directly to clients@servicesolutions.co.za

Location: Cape Town, Western Cape, ZA

Posted Date: 7/2/2025