IT Operations Manager

A well established company based in Sandton is seeking a IT Operations Manger. Duties: IT Special Projects Designing a new SQL database and configuration for private markets Building a new Investor Portal for clients to access their portfolio in a meaningful way The role would include further projects across the Distribution Team (capital raising), Distribution Operations, Investment Teams, Investment Teams Operations and Central Operations. IT Operations Candidate will play a critical role in overseeing IT operations, ensuring compliance with regulatory frameworks and managing IT Risks. The IT day-to-day operations are outsourced to a third party. The role will include managing the output, performance, desk top support and other requirements expected of such service provider. Overseeing IT infrastructure, architecture, desktop support and network performance Identify, assess, and manage IT risks, including cybersecurity threats and vulnerabilities Develop and maintain IT governance frameworks, ensuring compliance with best practices and standards Implement and monitor disaster recovery and business continuity plans Monitor licenses, IT spend and procurement Compliance Ensure compliance with local and international regulatory frameworks (e.g., POPIA, GDPR, FICA, FATCA) Develop, review, and update IT and compliance policies and procedures Conduct regular audits and assessments to identify and address compliance gaps Monitor regulatory changes and provide recommendations to leadership Manage the Internal Compliance Calendar for regular submissions to the regulator Requirements: Degree educated with strong academic results in in Computer Science, Information Technology, or Law A financial background, commercial understanding and specifically experience in Asset Management will enhance the possibility of being appointed 5 years' experience in IT operations, compliance, or a similar role within the financial services sector Strong project management experience with a proven ability to manage complex initiatives. In-depth knowledge of IT risk, governance, and compliance frameworks. Experience working with local and international service providers. Excellent analytical, problem-solving, and communication skills Be able to research legal Acts and distil action outcomes and implement these May require the relevant Regulatory Examination (RE) qualifications in time Competencies: Driven self-starter with a passion for both interpersonal engagement that wants to be a part of an entrepreneurial environment Strategic thinker and planner with high ambition Shows strong ownership/accountability and has a natural bias to action and the ability to run with tasks without the need for prior instruction Innovative and strategic Intelligent with an understanding Analytical and detail-oriented Intrinsically motivated Tenacious, resilient and strong-willed Strong organizational and multitasking abilities. Ability to perform well under pressure and show maturity, confidence Excellent listening, communication, and interpersonal skills Pro-active approach to work, clients and problem-solving Desire to learn and with a deep sense of curiosity Ability to process and grow through constructive criticism Embraces challenges Passionate ownership of service results Strong interpersonal and communication skills Computer Literacy: MS Office (Outlook,Excel) eFront (Advantageous)

Location: Sandton, Gauteng, ZA

Posted Date: 7/2/2025