Technical Supervisor

Purpose To provide field service support to dealers and contractors, by effectively resolving problems related to equipment faults, installation challenges, service problems and technical training in a way that enhances company brand as being customer focused. Key responsibilities for this position include, but are not limited to: Field service support and supervision of all company equipment installed base for South Africa, [Export Countries Upon Request] Commissioning of all MULTI V System installations as installed by responsible dealer/s Management and attention of all site call-outs, equipment failures and fault trips Accurate and professional reports for all commissioning and site work Academy management and training of all course material to attending students LATS Design of all MULTI V System tenders and enquiries Technical rectification in liaison with Engineering Support in Korea Manage client technical questions, queries, incoming via sms or mobile Auditing of all equipment installations performed by Dealer Network where any unit failures may occur 1Installation supervision, [MULTI V Systems], where necessary Upon request only by the AE Division to support The Engineering Team with Mechanical Consultant visits and projects, [South Africa and Export Countries] Supervise B2B Team according to company policies Required Qualifications and Experience Minimum 5 years experience in HVACR (Heating Ventilation Air Conditioning Refrigeration) Systems operation and control Microsoft Office (MS Word, Excel and PowerPoint), CAD or/and Revit is an add-on. Required Competencies: Highly motivated with a focus on customer satisfaction. Problem solver. Excellent communication skills with the ability to maintain happy customers. Honesty, integrity and ethical conduct at all times Passionate and self-driven

Location: Johannesburg, Gauteng, ZA

Posted Date: 7/2/2025