Field Service Work Coordinator

Calgon Carbon | A Kuraray Company is growing—and so can your career. Be part of a global leader in environmental solutions, where your work directly impacts the quality of air and water around the world. 

Position: Field Service Work Coordinator
Location: Headquarters – Moon Township, PA 

Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) – Generous Company Match!
Perks: Incentives/bonus plans, competitive pay, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.  

Hours of work: Full-Time position with hours Monday – Friday 9:00-5:00 PM 

 
The Field Service Work Coordinator oversees the coordination of Field Services activities, including administering the Field Service Database, initiating Field Service work orders (FSWOs), performs customer follow up, prepares customer correspondence for Field Service events, manages purchase requisitions and invoice receiving, and coordinates prevailing wage payments and Certified Payrolls. This position is an integral part of the CCC Customer Satisfaction program for Field Services.
 
Duties and Responsibilities (not limited to) 

• Maintain Day-to-Day Field Service Workflow
• Initiates Field Service Work Orders
• Coordinates with CSEs on order changes and assuring correct sales order and line items are available for cost collection
• Update/maintain Field Service Personnel lists
• Prepare internal and external correspondence
• Primary contact for all remote Field Service personnel
• Maintain and stock departmental supplies
• Mail Distribution (First Class, FedEx, DHL overnight Courier express)
• Primary point of contact for notification of jobs requiring prevailing wages
• Determines wage rates for applicable time and jurisdiction
• Compiles hours worked on prevailing wage jobs
• Calculates any additional pay due to each person working on prevailing wage job(s)
• Completes Certified Payroll forms for each prevailing wage job for each week, as required
• Enters purchase order requisitions in SAP for Field Service project-related items such as subcontractors and equipment rentals

• Performs goods receipt and invoice receipts against Field Service Pos
• Assists other departments in PO Requisitions and receiving as necessary
  

Qualifications 

• A high school diploma or general education degree (GED) is required
• 0-2 years of experience with computers or SAP is required

About Calgon Carbon 

At Calgon Carbon, we are scientific innovators with a proud legacy of over 80 years and more than 205 patents to our name. Since pioneering the first activated carbon products from bituminous coal in the 1940s, we’ve been at the forefront of developing cutting-edge technologies and solutions to meet the world’s evolving air and water purification needs. 

Today, our portfolio includes more than 700 direct market applications across a wide range of industries. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,685 professionals and operates 20 facilities worldwide dedicated to manufacturing, reactivation, innovation, and equipment fabrication. In Europe, we operate under the name Chemviron. 

In March 2018, Calgon Carbon became part of the Kuraray Group. Together, we offer complementary products and services, united by a shared commitment to delivering the highest quality and most innovative activated carbon solutions to customers around the globe. 

Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran