Quality Control Manager - MRM

Position Summary:

Massachusetts Ready Mix is seeking a hands-on and results-driven Quality Control Manager to lead our concrete QC operations and uphold our core value of Quality. This individual will report to the Director of Quality and oversee day-to-day quality control processes, interface with state Department of Transportation (DOT) agencies and customers, manage concrete mix designs, and drive R&D initiatives to improve product performance continually. This role is critical to ensuring our concrete meets all technical requirements, performance standards, and customer expectations.

Key Responsibilities:

• Lead and manage the QC team across MRM and job sites
• Represent MRM in a professional manner when dealing with state DOTs, third-party inspectors, and project stakeholders
• Develop, review, and maintain concrete mix designs for a variety of applications
• Oversee product testing and analysis, including slump, air, strength, and temperature
• Manage material qualifications, batching tolerances, and field troubleshooting
• Handle NCRs, quality notifications, and customer complaints with urgency and professionalism
• Provide training and guidance to plant and field personnel on QC best practices
• Work with operations and sales teams to align product performance with customer and spec requirements
• Drive innovation and research in mix designs (e.g., sustainability, strength gain, SCC, specialty mixes)
• Maintain documentation and compliance with relevant ACI, ASTM, and DOT standards

Qualifications:

• 5+ years of experience in concrete quality control, mix design, or related field
• Bachelor’s degree in Civil Engineering, Materials Science, or related field preferred but not required
• ACI Level I certification required; Level II or higher preferred
• Deep understanding of concrete performance, batching systems, raw materials, and testing procedures
• Experience interacting with DOTs, engineering firms, and jobsite QC/inspection personnel
• Excellent problem-solving skills, attention to detail, and follow-through
• Strong communication and leadership skills
• Proficiency with Excel, Word, and basic reporting tools; familiarity with Command QC or equivalent a plus
• Valid driver’s license and willingness to travel to MRM jobsites as needed

We offer our full-time and eligible part-time team members a comprehensive benefits package that’s among the best in our industry. Benefits include medical, dental, and vision plans covering eligible team members and dependents, employee assistance programs, life insurance, disability, top-tier 401 (k) with matching, tuition reimbursement, industry-leading referral program, and generous paid time off. 

Middlesex provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

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