Technical Writer (Orlando)

Job Title: Technical Writer – Data Analytics & Reporting Location: Orlando, FL (Onsite Monday–Thursday, Remote on Fridays) Reports to: Manager, Technology – Data Analytics & Reporting About the Team We are responsible for shaping the end-to-end digital and physical guest experience through technology across Attractions & Entertainment, Food & Beverage, Resorts & Transportation, Merchandise, and key initiatives. Job Overview We are seeking a highly skilled Technical Writer to join our Data Analytics & Reporting team. This role is crucial in creating clear, accurate, and accessible documentation for data tools, processes, and technologies. You will collaborate with data engineers and other cross-functional teams to simplify complex technical content for a broad audience. Key Responsibilities Documentation Write and maintain comprehensive documentation including: Data dictionaries Data models API guides Integration manuals User manuals and tutorials for data platforms and tools Document data workflows and system architectures Translate complex technical concepts into clear, user-friendly content Discovery and Research Collaborate with technical teams (engineers, QA, stakeholders) to gather accurate and up-to-date information Participate in meetings and walkthroughs to fully understand technical processes and data flows Quality and Consistency Adhere to company documentation standards and style guides Maintain version control and ensure timely updates as systems evolve Continuously review documentation to reflect current workflows and technologies Work Environment Schedule: Monday–Thursday onsite, Friday remote Location: Candidates must be local to Orlando, FL and available to commute onsite 4 days a week Interview Process: First-round panel interview Potential second-round with leadership Qualifications Basic Qualifications 2 years of experience as a Technical Writer, preferably in data or related fields Experience with data technologies such as: SQL, Python ETL tools Snowflake Data visualization platforms Strong writing/editing skills with a focus on clarity and audience-appropriate content Familiarity with RESTful APIs and how to document requests, responses, and parameters Ability to manage multiple projects and deadlines simultaneously Experience using documentation tools (e.g., Confluence, Git) Excellent communication and collaboration skills Education Bachelor’s degree in Computer Science, Information Systems, or a related field — or equivalent professional experience Preferred Strong portfolio of writing samples, including API docs, user guides, or data documentation Understanding of data warehousing and data visualization best practices Basic programming or scripting knowledge (SQL, Python)

Location: Florida, FL, US

Posted Date: 6/18/2025