Support Engineer

Required Skills 5-7 years of relevant and progressive experience as a Technology Operations Analyst, or in similar role Self-motivated and action-driven with the ability to take initiative, execute and follow-through Ability to clearly articulate technical and functional information to various audiences, both verbally and written High degree of organizational skills and ability to reprioritize based on business needs Excellent written and verbal communication skills Strong understanding of ad platform ecosystems, including campaign management, Ad Manager and Business Manager, tracking methodologies, data ingestion, and reporting workflows. Knowledge of ad operations, audience targeting, attribution models. Proficient in Excel, with demonstrated ability to organize and consolidate multiple data sources for analysis. Must possess critical thinking and exhibit problem solving skills for technical and software related issues. Has worked with a single sign-on platform inclusive of user and application setup/support. Good understanding of different methodologies such as DevOps, CICD (Continuous Integration, Continuous Delivery)/Agile/Kanban, AWS. Good working knowledge of Microsoft tools (Office, Sharepoint), CRM (JIRA, Hubspot) and reporting tools (PowerBI, Tableau etc.) Proficiency in SQL, Google BigQuery, Starburst for querying and analyzing large datasets. Strong understanding of APIs and troubleshooting. Exposure to Generative AI models (e.g., OpenAI, GPT-based models).

Location: bangalore, IN

Posted Date: 6/16/2025