3rd Line Support Engineer

Job Title: 3rd Line Support Engineer Location: South West London (On-site in Wimbledon) Salary: Up to £45,000 DOE About the Role / Company This is an exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled and experienced 3rd Line Support Engineer to join their dynamic team. The company supports a diverse portfolio of clients across both the public and private sectors, with a strong reputation for delivering reliable and responsive IT services. As a 3rd Line Engineer, you’ll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You’ll also play a key role in mentoring junior engineers and contributing to strategic IT initiatives. This role offers a clear path to progression, with future opportunities to step into a Lead or Operations Manager position. Key Responsibilities Resolve high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft 365, Azure AD, and Windows Server environments Assist with technical projects and client onboarding Collaborate with clients to understand their IT needs and deliver tailored solutions Mentor junior engineers and contribute to internal knowledge sharing Key Skills Required Office 365 support and administration Managing SharePoint permissions Azure Active Directory Windows Server administration Exposure to Mac environments Networking (LAN / WAN) Desirable (Not Essential) Experience working in a consultancy or MSP environment M365 certifications Familiarity with ITIL practices What’s in it for You? Progression into a Lead / Ops Manager role Microsoft training and certification support Exposure to a wide range of technologies and client environments Collaborative and supportive team culture Click ‘apply now’ or get in touch with Joe Bigsby on (0)203 826 6747 or j.bigsby@nigelfrank.com Nigel Frank International is the global leader in Microsoft Recruitment. We are trusted by Microsoft Partners and End Users across the UK and Europe to deliver top-tier Modern Workplace professionals. Visit http://www.nigelfrank.com for more opportunities.

Location: Wimbledon, GB

Posted Date: 6/15/2025