CHIEF OPERATING OFFICER (COO)

Job Title: Chief Operating Officer (COO) Industry: Esports / Gaming / Technology Key Responsibilities: Develop and execute operational strategies aligned with the company’s long-term growth objectives and core values. Lead company-wide strategic planning and project execution, especially across compliance, technology, and customer service functions. Establish key operational performance indicators (KPIs) and regularly evaluate company-wide efficiency and results. Oversee esports event operations, content planning, and community growth to enhance user experience and brand visibility. Evaluate and launch new esports projects, partners, or platforms to drive innovation and content diversification. Utilize player behavior, operations data, and market trends to refine product and user engagement strategies. Build and lead a high-performing, professional, and diverse operations team that embodies a positive and inclusive culture. Implement workforce planning, talent development initiatives, and clear promotion pathways. Manage operational budgeting and cost control to ensure alignment with financial objectives. Identify opportunities to optimize costs while maintaining high standards of service and efficiency. Collaborate with finance teams to report on operational and financial performance to the CEO and board. Build strong relationships with clients, regulators, and strategic partners to enhance company credibility and growth. Act as a key liaison between executive leadership and operational teams to align on strategy and execution. Qualifications: 10 years of operations leadership experience, with at least 5 years in senior roles within the esports or gaming industry. Deep understanding of the esports ecosystem, including event management, community operations, and user acquisition. Proven ability to lead in a fast-evolving, tech-driven environment with strong project execution and cross-functional coordination. Exceptional financial acumen, strategic thinking, and leadership skills. Familiarity with regulatory and risk requirements within tech or gaming industries. A PLUS MANPOWER SERVICES PTE LTD EA License No. 16C8280 MOM Reg No. R22107790 J-18808-Ljbffr

Location: Singapore, SG

Posted Date: 6/15/2025