(Senior) Customer Success Manager Italy

Social network you want to login/join with: (Senior) Customer Success Manager Italy, Lecco col-narrow-left Client: Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 3147576622643675136337154 Job Views: 2 Posted: 26.05.2025 Expiry Date: 10.07.2025 col-wide Job Description: Your mission You are responsible for our Italian customers and manage all communication You will introduce innovative payment processes for car dealer groups and other industries You are responsible for training operational managers (remotely/on-site) on our product usage You identify potential stumbling blocks in the onboarding process and work with customers and colleagues to resolve them You handle upgrades of our solution for existing clients You continuously improve our product and processes through customer feedback Your profile You have at least 5 years of experience in digital (multi) project management, with proven successful projects You work in a structured and organized manner , even under stress, managing multiple tasks effectively You communicate clearly and confidently at C-level, even in tense situations You are willing to travel to customer sites You are native or bilingual in Italian, fluent in business English, and eager to work in a fast-paced environment Experience in the automotive or software sectors is a plus but not required Why us? Be part of one of Europe's most exciting FinTech scale-ups Benefit from extensive training and development opportunities Enjoy an open, transparent corporate culture where your ideas are valued Possibility to work from home Participate in monthly team events focused on team spirit and fun About Us We, Aufinity, are a Cologne-based FinTech scale-up pioneering digital payment solutions in the automotive sector. In 2018, we launched bezahl.de, the first all-in-one platform for digital payment management in automotive trade. Our product streamlines payment processes, saving time and costs for our customers, and enables car dealership groups to offer fully digital payment options with various methods, including large-sum payments. J-18808-Ljbffr

Location: provincia-di-lecco, IT

Posted Date: 6/14/2025