Team Leader Customer Service - Vimercate - Sostituzione maternità

Team Leader Customer Service - Vimercate - Sostituzione maternità Join to apply for the Team Leader Customer Service - Vimercate - Sostituzione maternità role at Radius . Company Description We are a global, ambitious, and forward-looking company that builds transformative solutions for our clients, offering the best in technological, connectivity, and sustainable mobility solutions. We support our clients with a range of products and services tailored to their needs. Since 1990, our ambition has remained unwavering. Our vision and commitment have enabled us to explore new markets confidently and stay at the forefront. Our mission is to help businesses of all sizes adapt to the future and leverage the opportunities that change brings. This is where you come in. We are consolidating our growth path. We take pride in being at the forefront of technological innovation and invite you to join us on this journey. Job Description We are currently seeking a Team Leader – Customer Service for our Vimercate office, for a maternity replacement . The Customer Service team supports customers with inquiries and issues. The candidate will be responsible for leading the Customer Service team, with main responsibilities including: Managing the team daily; Analyzing and evaluating KPIs to optimize operational processes and activities; Monitoring individual and team goals; Providing ongoing training and support to develop team members’ skills; Leading the team to ensure excellent service to existing customers, including direct involvement. Qualifications At least 3 years of experience managing a telesales team; Goal-oriented work ability; Strong communication and time management skills; Excellent knowledge of English; Proficiency in Microsoft Office. Additional Information What can you expect from us? Becoming part of a growing company where you can help shape the future of top talents; A friendly culture that reflects our customer approach; An agile and innovative organization experiencing rapid growth; A focus on continuous improvement, supporting you from day one; A commitment to creating an inclusive, innovative, agile, and dynamic work environment; Competitive salary, potential bonuses, and a good range of basic benefits. Still Curious? If you believe we are a good match, apply online now! If you'd like to learn more about the role or life at Radius before applying, contact our talent team at [email protected]. Radius is an equal opportunity employer. We are committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation, or socioeconomic background. We ensure an inclusive and accessible recruitment process for all candidates. If you need adjustments or accommodations at any stage, please let us know, and we'll do our best to support you. We reserve the right to close the vacancy early in case of overwhelming response or changing business priorities. Note To Recruitment Agencies We do not accept speculative CVs or profiles from recruitment agencies. Any unsolicited CV received will be treated as a gift and not eligible for agency fees. Agencies should only send CVs via our Applicant Tracking System when approved by the Radius Talent Team. J-18808-Ljbffr

Location: vimercate, IT

Posted Date: 6/14/2025