Client Advisor - Rinascente Roma Tritone

Join to apply for the Client Advisor - Rinascente Roma Tritone role at Diesel Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining its DNA, Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization, present in more than 80 countries with 5,000 points of sale, including over 400 company-owned stores. For our corner in Rinascente Roma, via del Tritone, we are looking for a new Part Time Client Advisor (30h) . Authentic, passionate trusted client advisor : an intuitive sales associate with a passion for style. A powerful communicator, handling clients with personal care and empathy, putting the client at the center of every decision. Courageous with ideas and innovative in approach, always eager to grow and learn. Key Responsibilities Prioritize the client and their experience, with in-depth knowledge of their desires, needs, and expectations. Welcome and assist each client, providing an excellent in-store experience at all times. Master storytelling and engaging questioning to create long-term authentic bonds, making clients feel valued. Handle customer complaints effectively, liaising with the line manager when necessary. Demonstrate active leadership on the selling floor to drive individual and team sales objectives, being accountable for sales results. Engage in cross-selling with all departments to maximize sales opportunities and meet sales targets and KPIs. Prove strong brand and product knowledge. Maintain high standards of shop floor presentation and visual displays, complying with operational guidelines and stock procedures. Contribute to high security levels, including theft prevention measures such as tagging merchandise. Stay up-to-date with fashion trends and competitors, thinking innovatively about improvements and new ideas. Develop and nurture meaningful, loyal client relationships through personal connections and CRM initiatives. Manage and drive sales by understanding client desires and creating personalized experiences to achieve sales goals. Key Requirements Previous experience in sales is a plus; experience in luxury / fashion retail is advantageous. Passion for retail, client service, and a commercial mindset. Excellent understanding of the luxury sector and product sensitivity. Strong communication skills. Willingness to evolve within the organization; willingness to relocate is a plus. Digitally aware and open to new ways of working. Strong competencies in decision-making, strategic thinking, financial acumen, innovation, customer focus, and execution. What We Offer Development opportunities within Diesel and the OTB group store network in Italy and abroad. Generous employee discounts on Diesel and OTB brands. A dynamic, young, and inclusive working environment. Lunch vouchers for each working day. Valuable career growth opportunities, recognition of outstanding performance, and a proactive environment where everyone is challenged to achieve new goals. International environment with employees from 60 nationalities, over 60% women, and an average age of 35. Privacy policy available here : J-18808-Ljbffr J-18808-Ljbffr

Location: provincia-di-roma, IT

Posted Date: 6/14/2025