Italian speaking Order Support Agent in Lisbon w/ Relocation bonus

Italian speaking Order Support Agent in Lisbon w/ Relocation bonus Join to apply for the Italian speaking Order Support Agent in Lisbon w/ Relocation bonus role at Elemental Insights . As an Italian-speaking Order Support Agent, you will manage and ensure the smooth processing and resolution of customer orders. Responsibilities include monitoring order statuses, resolving issues, and implementing support strategies to enhance customer satisfaction and support business objectives. Work details: Type: On-site Location: Lisbon, Portugal Relocation bonus: Offered for applicants outside Portugal Responsibilities: Handle customer inquiries regarding order statuses, deliveries, and discrepancies. Ensure compliance with company policies in order processing. Resolve issues such as cancellations, returns, and exchanges. Collaborate with internal teams to streamline processes. Maintain accurate records of interactions and transactions. Provide feedback to improve support operations. Requirements: Italian C2 level English B2 level Strong attention to detail and communication skills Self-sufficient with troubleshooting skills Ability to work independently and meet deadlines EU Citizenship No previous experience required Please upload your CV in English Additional info: Seniority level: Not Applicable Employment type: Full-time Job function: Other Industry: Marketing Services J-18808-Ljbffr

Location: provincia-di-roma, IT

Posted Date: 6/14/2025