Front Office Channel Agent - ORKNEY

OPERATIONS CHANNEL AGENT / Orkney - This is an initial contract posit, with possibility of becoming permanent, successful Candidate to start as soon as possible Job Minimum Requirements • Grade 12 (matric), and Drivers License (non-negotiable) • Knowledge of local area and community • Previous experience in a customer-facing role (sales, service, or admin). • Strong communication and interpersonal skills. • Comfortable with technology and quick to learn internal systems. • Organized, reliable, and able to work independently. • Friendly and professional demeanour. • Experience in telecoms, retail, or a fast-paced sales environment. Key Responsibilities: Sales and Activations, Office Support, Local Presence & Community engagement, Key Outputs • Handle inbound and outbound sales calls, door to door and queries. • Process customer sign-ups and activations efficiently and accurately. • Follow up on leads, customer interest, and pending sales. • Assist with onboarding new customers and providing them with relevant product/service information. • Track sales activities and update CRM or internal systems accordingly. • Ensure the office is open and operational during designated hours. • Serve as the first point of contact for walk-in customers and visitors. • Manage basic office administration tasks including stock control, canteen. • Maintain a clean, organized, and professional workspace. • Support the visibility and presence of the company in the local community. • Identify and sign up potential Ambassadors and once onboarded, assist Ambassadors with events, pop-ups, or marketing initiatives and door to door. • Act as a liaison between the local team and central operations or support functions when needed. • Help ensure a consistent brand presence in the local market. • Meet or exceed weekly/monthly activation targets. • Achieve defined conversion rates from leads to signed customers. • Office is consistently open and operational at the designated times. • Timely and accurate updating of sales data and CRM records. • Reliable and consistent participation in supporting local campaigns and events. • Minimal errors in customer data, inventory control, and admin tasks. • Regular presence and support in initiatives that grow brand awareness in the area. Salary: R8,000.00 per month Application Process:

Location: Orkney, ZA

Posted Date: 6/7/2025