Customer Relationship Manager

CUSTOMER RELATIONSHIP MANAGER Overview: To manage 6 Client Relationship Coordinators who can work under pressure and be able to juggle many people/clients whilst working accurately. They will work in the Contact centre environment, and someone to keep up the energy and keep everyone positive/motivated as dealing with clients. Duties: Oversee online platforms and monitor ticketing system Oversight of project schedules Ensure efficient resource utilisation Oversee online job cards Weekly and monthly client meetings Resolution of client concerns Management of team Requirements: Minimum 5 Years relevant experience 2 Years Managerial experience Client Service Experience Contact Centre Experience will be beneficial Project Management Experience will be beneficial Attention to detail Able to coordinate Remuneration: Basic Salary: R25 000 (depending on experience) Medical Aid Provident Fund 13 th Cheque Performance Bonus

Location: West Rand, ZA

Posted Date: 5/24/2025