Service Administrator

Hire Desk & Service Administrator / West Malling, Kent / £28,000 - £32,000 Overview: My client, a leading SME in the West Malling area, are looking for a Hire Desk & Service Administrator to join their Aftersales team on a permanent basis. Role & Responsibilities: Working in an Aftersales team of 4, you will be primarily responsible for taking customer calls regarding servicing of hire equipment and machinery Raising the job, ensuring the servicing is booked in Raising invoices for any work that has been completed Assist with daily service department needs Liaise with various teams across the business Make some outgoing calls to companies who may have lapsed and assess their needs Essential Skills & Experience: 2 years’ experience in a Customer Service or Aftersales role Confident using multiple internal systems Understanding of aftersales processes Great communication skills Import experience would be an advantage Package: Salary of £28,000 - £32,000 (dependent on experience) Private healthcare Free parking Great offices and friendly office culture

Location: West Malling, GB

Posted Date: 5/23/2025