CQI Coordinator

Looking for a rewarding career in the healthcare field with competitive wages, an annual incentive bonus, and an excellent benefits package?

BENEFITS PACKAGE:

• Holiday Pay: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, and Christmas Day
• Medical
• Dental
• Vision Insurance
• Health Savings Account
• Life Insurance
• Short Term/Long Term Disability
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program and Discount Center
• 401K & Plan Matching
• PTO
• Annual Incentive Bonus

POSITION SUMMARY:

The CQI Coordinator is committed to delivering quality, evidence-based correctional healthcare. This role plays a key part in ensuring compliance, driving continuous performance improvement, and fostering a culture of safety and accountability. The CQI Coordinator will oversee site-level quality improvement activities, coordinate QAPI activities and feedback sessions with the Site Health Services Administer and or the Site CQI Coordinators. The CQI Coordinator will manage interdisciplinary meetings, analyze data trends, and assist sites in the implementation of Vital Core Action Plans in alignment with Vital Core’s QAPI program and national standards.

ESSENTIAL FUNCTIONS:

• The MH CQI coordinator will be responsible for problem solving, identifying process improvement opportunities, and managing special projects, specifically pertaining to Mental Health services provided within Massachusetts Department of Corrections. The Medical CQI Coordinator will have the same responsibilities but will work with medical services.
• Lead and maintain the region’s QAPI Committee, ensuring all required meetings are held, documented, and compliant with corporate and/or region’s expectations. 
• Submit required reports and deliverables as required by contract, corporate directives, policies, and procedures. 
• Facilitate completion of monthly screens, chart audits, license verifications, and grievance reviews. 
• Assist site H.S. A’s and or site QAPI Coordinators in maintaining and submitting VCAP logs (VitalCore Corrective Action Plan) to the corporate QAPI team upon initiation and with updates, as required. 
• Analyze trends using audit data, incident reports, grievances, and patient outcomes to identify areas needing improvement. 
• Use tools such as FOCUS-PDCA, Root Cause Analysis, and VCAP to guide performance improvement projects. 
• Coordinate and provide QAPI education and training to the site coordinators and staff in the region. 
• Promote a positive non-punitive culture of quality and compliance. Participate in Corporate and Regional QAPI activities. 
• Collaborate with the Corporate QAPI team in developing monthly screens and other QAPI processes Maintain strong organizational, analytical, and communication skills. 
• Other duties as assigned.

REQUIRED EDUCATION, CERTIFICATIONS, REGISTRATIONS AND EXPERIENCE:

• Medical CQI Coordinator requirements:
  • An active Nursing License and/or degree in Public Health, Healthcare Administration, or related field is preferred. 
  • LPN license, RN license or Masters preferred 
• Medical and Mental Health CQI Coordinator requirements:
  • Minimum 2 years of experience in quality assurance, healthcare compliance, or performance improvement (correctional healthcare experience a plus). 
  • Knowledge of NCCHC, ACA, CMS, ADA, and/or OSHA healthcare standards strongly preferred. 
  • Proficiency in Microsoft Office and SharePoint
  • Experience with EHR systems preferred.

MINIMUM REQUIREMENTS:

Must be fluent in English language, including reading, writing, speaking, and understanding. Must be a supportive team member, who contributes to and demonstrates teamwork and team concept. Able to make independent decisions when circumstances warrant such action. Able to deal tactfully with personnel, family members, visitors, government agencies/personnel, and the general public. Possess leadership and supervisory ability and be able to work harmoniously with and supervise other personnel. Must not pose a direct threat to the health or safety of other individuals in the workplace.

PHYSICAL REQUIREMENTS:

Continuously conducts complex interpersonal interactions, makes moderately complex decisions, analyzes and solves complex problems, and manages multiple tasks. Makes frequent use of teamwork skills, discretion, and occasionally mentors/trains new employees. While performing the duties of this job, the employee is regularly required to sit, walk, climb stairs; use hands to finger, handle feel; and must regularly lift in excess of 50 lbs. The vision requirements include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus; and must be able to communicate and exchange accurate information.

SCHEDULE:

• Full-Time
• Day Shift

VitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives.