SAP CRM Functional Consultant - E2E Implementation

Job Description : Technical Capabilities : - SAP CRM Design and Configuration : 3 years of experience. - Full Cycle Implementations : 3 full cycle implementations as a CRM Functional Consultant. - Base Customization : Hands-on experience with date profile, status profile determination, action profile, org determination, etc. - Case Management and Activity Management : Experience required. - Multi-Level Categorization Structure and Master Data: Proficient in BP, products, etc. - SAP CRM Utilities : Deep knowledge. - SAP CRM Middleware : Strong knowledge. - Pricing Routines and ECC-CRM Integration : Strong experience. - Complex Business Problem Resolution : Ability to manage critical/complex situations independently. - Functional Specifications and Business Process Diagrams : Proven experience in writing and validating. - Communication and Presentation Skills : Excellent. Responsibilities : - Design and configure SAP CRM solutions. - Implement and manage full cycle CRM projects. - Customize CRM base settings including date profiles, status profiles, action profiles, and org determination. - Manage case and activity management processes. - Develop multi-level categorization structures and master data. - Integrate SAP CRM with ECC and manage pricing routines. - Resolve complex business problems independently. - Write and validate functional specifications, business process diagrams, and blueprints. - Collaborate with distributed teams and environments. - Present functional solutions effectively. Qualifications : - 3 years of experience in SAP CRM Design and Configuration. - 3 full cycle implementations as a CRM Functional Consultant. - SAP CRM Certification (preferred). - Functional area knowledge of ECC modules (preferred). - Experience in the utilities domain (preferred). - Excellent troubleshooting, analysis, and problem-solving skills. - Ability to work independently and proactively. - Strong verbal and written communication skills. (ref:hirist.tech)

Location: hyderabad, IN

Posted Date: 5/15/2025