B2C Sales Director TotalEnergies

Academic Training and / or Years of Experience University higher education High level of English (spoken and written), at least B2 Experience in Commercial Management (minimum 10 years) Experience in team management (minimum 10 years) Knowledge of French is an advantage Master's Degree or Postgraduate studies in business administration, commercial, marketing, or related fields is an advantage Behavioural and Technical Skills : People Management and Leadership Data analysis Business Analysis Customer Experience Management Product Management Negotiation Knowledge of Energy Legislation Strategic Planning Multichannel Strategy Market trends analysis Define sales strategy in the B2C segment Analyze internal (products, technologies, capacities, resources, services) and external (environment, sector, market, competition) situations Define segmentation, bid positioning, and differentiation strategies Contribute to defining the B2C commercial Business Plan (new contracts, churn, margins, purchase price, channel mix) for approval by the B2C P&L Director Implement the sales and commercial strategy for the B2C segment Manage the maintenance and control of the customer portfolio and its margins Design sales campaigns and set their targets Collaborate with the Pricing & Analytics Manager on product characteristics, pricing/margin, promotions, and the commercial launch of new B2C products Prioritize development of new B2C products Set final pricing for customers Oversee the development of commercial actions based on market knowledge of customers, competitors, and products, aligned with Total Group's strategic plan in Spain Conduct market studies to support business development Define the Customer Journey in the sales process Identify and develop partnership opportunities with companies from various sectors (retail, telecommunications, energy, etc.) Oversee sales management strategies across inbound (CAC, Commercial Offices) and outbound channels (digital, in-person, telemarketing, leads) Select suppliers for external channels when applicable Set targets Develop strategies, approve budgets, and ensure operational and functional policies are followed within the unit Establish relevant criteria, control, and organization parameters Decide on expenditure, investment, and income forecasts, if applicable Analyze opportunities and threats Coordinate with other units and leverage synergies Represent and defend TotalEnergies' interests in Spain TotalEnergies (PGE Spain) manages 2.6 million B2C customer contracts, 30,000 B2B customer contracts, operates a power plant with two gas combined cycle units, and ranks as the 4th gas and power supplier in Spain. The environment is high volume-low margin, fast-moving, and highly competitive, requiring sophisticated products and services to meet market demand. The position involves managing complex contractual positions and volatile markets, demanding controlled risk-taking within set parameters. External Relations : Sales channels, partners, external suppliers (consultants, service companies), sector companies (retailers), and companies from other sectors (retail, banking, telecommunications). J-18808-Ljbffr

Location: torrejón-de-ardoz, ES

Posted Date: 5/13/2025