After-Sales Technical Support & Service Coordinator

Job Title: Technical After-Sales Coordinator Location: Office-based Type: Full-Time, Permanent Salary: Circa £28,000.00, dependent on experience We are recruiting on behalf of a well-established supplier of manufacturing machinery, operating across the UK and Ireland. The Role: This is an office-based position focused on providing after-sales service and support to customers. The role involves a variety of service-related tasks and will suit someone with a mechanical or electrical background, who is confident making decisions and working independently. Key responsibilities include: Providing after-sales service and support to manufacturing customers Creating quotations and processing orders for spare parts and services Coordinating the delivery and invoicing of parts and service work Quoting for preventative maintenance and chargeable work Handling service administration tasks as required Over time, there is the opportunity to become more involved in the sales of new equipment and projects. Key Skills & Experience Required: Good to strong mechanical and electrical knowledge Experience in a similar after-sales, technical support or service administration role Ability to think clearly under pressure and solve problems effectively Strong organisational and administrative skills Able to work autonomously and manage changing priorities Comfortable in a customer-facing environment Desired Strengths: Strong common sense, initiative, and a “can-do” attitude Willingness to learn and progress within the company Good multitasking skills and the ability to prioritise effectively Team player who can also work confidently on their own Open to learning existing company procedures, while contributing new ideas Good communication and negotiation skills Ability to provide solutions and ask for support when needed Electrical knowledge CAD/SolidWorks If this sounds like your ideal opportunity then get in touch with Jordan at Select Recruitment for more information, or apply now

Location: Woolpit, GB

Posted Date: 5/13/2025