End User Support Specialist

Lead End User Compute Engineer - Kendal. £40k to £43.5k plus 10% bonus, excellent pension total 21%, private healthcare plus a range of other benefits. Lead End User Compute Engineer required for this enterprise level critical infrastructure organisation. You will make a direct impact on the norths drive to Net Zero. As the Lead EUC Engineer you will work as part of a team of 7 across this organisation with the overall purpose of the role to act as the SME within in the EUC service tower taking a senior lead in both the break/fix service & project work for the business. The lead EUC engineer will work closely with the EUC tower lead, Architects, Product Change Managers & 3rd Parties in developing a sustainable, strategic EUC service. As the Lead EUC engineer you will lead on troubleshooting issues using a sustained approach ensuring these principles are followed by the rest of the team. You will act as SME on new system implementation projects; lead on knowledge transfer including documentation of new processes to support Service Transition. You will provide cover for the EUC tower lead and develop & maintain relationships with 3rd parties & business stakeholders at all levels to improve the EUC service & customer satisfaction and assist in the successful creation & delivery of the EUC Design & Strategy. You will need to have as much of the following experiencer as possible: Experience in a desktop support/end user compute support role Knowledge of current & past Microsoft windows operating systems Experience with Microsoft 365 Intune Microsoft Active Directory & Azure Active Directory knowledge Break fix, Incidents, Projects Experience with Ticket Management Comfortable with liaising & working alongside 3rd Parties Knowledge of mobile devices, specifically android & IOS. This advert is a snapshot of the role for a more detailed role profile and brief along with a confidential conversation around your career and CV - Apply now.

Location: Kendal, GB

Posted Date: 5/12/2025