Customer Operations Executive

Customer Operations Executive - Remote position - immediate start Your new company Afast-growing fintech startup based in London are growing their customersupport team. I am supporting them the recruitment of customer supportexecutives. These roles are on a 3 month temp basis with the possibility ofextension. You must be available to start immediately (now or within the next 2weeks). This role will be remote however you will need to access the Londonoffice as and when required. Your new role You will be responsible for the following: Engage with existing andprospective customers via our online chat and email to resolve their enquiries. Collaborate with the Operationsand Compliance teams to deliver an exceptional customer experience. Acquire knowledge of keyoperational tasks to assist the Pensions and Customer Operations teams asneeded. Contribute to a dynamic andenthusiastic team by sharing your insights and experiences. Strive to exceed customerexpectations and ensure their satisfaction. What you'll need to succeed Proficient in written and spokenEnglish. Capable of working effectivelyboth independently and as part of a team. Degree holder or possess relevantwork experience. Strong analytical andproblem-solving abilities. A proactive individual whothrives in a fast-paced, ever-changing startup environment. What you'll get in return Inaddition to a competitive hourly rate, you will be paid weekly through anefficient online timesheet process and will also receive expert advice from aHays consultant providing support and guidance throughout the duration of yourcontract. This is an excellent opportunity to utilise your skills and gainhands on experience in a large and busy working environment. You will receivebespoke in-house training and will be closely guided to your success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4686040

Location: London, GB

Posted Date: 5/12/2025