IT Support Officer

Job Title: IT Support Officer - Hardware Rollout Location: Office based - Northampton Town Centre Rate of Pay: £16.24 per hour PAYE OR £21.39 per hour Umbrella Working Hours: Full Time - 37 hours per week Type: Temporary - 4-5 months Opus People Solutions are working with West Northamptonshire Council to recruit for 2 IT Support Officers. Purpose of the job This is a temporary role delivering the rollout of new hardware (laptops and monitors) to services across the Council. The successful candidates will be responsible for deploying MS Intune-managed devices. Key Responsibilities: Rollout of refreshed laptop devices across the Council. Deployment and management of devices using MS Intune. Coaching and advising customers on device usage. Required Knowledge and Skills: Technical Skills: Good knowledge of MS365 apps. Ability to define and build efficient processes, using new tools, for example power automate Experience in software repackaging. Strong understanding of MS Intune management and deployment.Project Management Skills: Ability to prioritise, multitask, and work to clear timescales. Excellent organizational skills and the ability to plan effectively.Communication and Interpersonal Skills: Excellent communication skills. Ability to remain confident and calm under pressure. Tenacious and diplomatic, with the ability to coach and advise customers who are less technically literate.Personal Attributes: Responsive and adaptable. Willingness to prioritise tasks and manage multiple responsibilities. Strong problem-solving skills and attention to detail. Self-motivated and a problem solver - someone wanting to get stuck in and help teams to realise the benefits of the new tech For more information or to process your application for this role, please apply online now

Location: Holcot, GB

Posted Date: 5/12/2025