Client Experience Manager

What’s in it for you? 25 days annual leave Bank Holidays | Staff discount on products| Life Assurance Scheme | Discounts across high street brands | Personal Charity Support | Cycle to Work scheme | Tax-Free Childcare | Free onsite parking | Employee Savings Scheme Must Have’s * Experience managing and delivering events across the food industry * Stakeholder management skills and building client relationship * A customer-first mindset with a proactive attitude * Experience in project management and working across wider departments * A passion for all things food and a background within FMCG/Food Nice to have’s * Background in food, drink, or FMCG * People management and team coaching experience * Commercial acumen and ability to interpret market insights * Comfortable with presentations and proposal writing So what will you be doing? * Planning and leading internal and external customer engagement events * Managing key customer relationships and acting as their go-to contact * Collaborating with Marketing & Insights teams to enhance customer experience * Supporting tender submissions and crafting standout business presentations * Ensuring our offerings stay on trend, competitive, and meet customer needs * Leading a small team and contributing to the wider business strategy Helpful extras * Based in Cheltenham with free on-site parking * Modern office with a collaborative team culture * Permanent, full-time role – 40 hours per week * Opportunity to grow in a progressive, people-focused company * Work with a Top 50 UK employer in a fun, foodie, fast-paced culture Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. We’re committed to reviewing every application through a lens of diversity and inclusion. We try to connect personally with every applicant, but if you haven’t heard back within 5 working days, please understand that your application hasn’t been successful on this occasion

Location: Staverton, GB

Posted Date: 5/12/2025