Presales Technical Support

We are seeking two Pre-Sales Technical Support Specialists to join our team—one based in London, UK , and another in Madrid, Spain . If you have a strong background in residential solar PV systems and excel at bridging technical knowledge with customer needs, this role is for you. Key Responsibilities: Pre-Sales Support: Address customer concerns (cost, performance, aftersales) and develop tailored response strategies. Create sales toolkits, including scripts, comparison sheets, and demo videos. Cross-Team Collaboration: Work with product teams to refine system designs based on client feedback. Train installer sales teams and refine sales approaches. Process Improvement: Identify installer challenges (e.g., site survey delays, slow quotes) and propose solutions to streamline sales cycles. Requirements: Industry Experience: 2 years in residential solar PV technical/pre-sales/installation, with full-process knowledge (design, component selection, installation, grid connection). Technical Skills: Expertise in PV components (inverters, mounting, storage) and local regulations (grid connection, subsidies, safety standards). Communication: Ability to simplify technical details for customers and create clear sales materials (FAQs, case studies). Qualifications: Bachelor’s degree (Engineering/Energy preferred), fluent English, and legal right to work in the UK/Spain (no visa sponsorship). Additional: Willingness to travel occasionally; having a vehicle is a plus. Preferred Background: Experience with local solar installers (residential focus). Involvement in developing sales processes or training programs. If you’re a problem-solver with solar expertise and want to support the transition to renewable energy, apply now! Specify your preferred location (London or Madrid) in your application. SolarEnergy RenewableCareers PreSalesJobs HiringNow

Location: London, GB

Posted Date: 5/12/2025