CRM & Email Marketing Specialist

Location: West Sussex Hours: Full-Time, Monday to Friday, 9:30 – 5:30 Salary: Circa £35k Exceptional Bonus Scheme A fast-growing sports nutrition brand is on the lookout for an Email & Retention Specialist to lead customer engagement across its global D2C and B2B channels. This is a key role for someone data-driven and creative, with proven success using Klaviyo and a passion for delivering revenue through high-impact retention strategies. What you’ll be doing: Own and execute global email marketing & retention strategies Build automated flows, smart segments & impactful campaigns Drive loyalty, subscription, and reactivation schemes Analyse performance to optimise customer LTV and retention Work closely with growth, creative & marketing teams What we’re looking for: 3 years in email or retention marketing Hands-on experience with Klaviyo Strong analytical skills and commercial mindset Proven success in growing customer LTV & retention Creative thinker with excellent communication skills Perks & Benefits: ✅ Performance-based bonus scheme ✅ Staff discounts & company socials ✅ Casual, collaborative office environment ✅ On-site parking ✅ 20 days holiday bank holidays This is an office-based role – Monday to Friday, 9:30 – 5:30, based in West Sussex.

Location: West Sussex, GB

Posted Date: 5/12/2025