Head of CSI ISAP

Summary of the position: Under the functional link to GIT/CSI, he manages all the teams for IT Application Development, Maintenance & Support in ISAP/BLI/CSI to ensure that all the projects, activities & tasks under the teams’ responsibilities are performed within quality standards, on schedule and cost effectively. Main responsibilities: Report hierarchically to the Head of ISAP and functionally to the Global Head of GIT/BLI/CSI in Paris. Supervise and oversee all BLI/CSI teams & activities in ISAP. Main activities of his teams are, for the applications and/or projects under the teams responsibilities: Delivering application development & maintenance Ensuring the Application supports (Level 1, 2 & 3) Delivering a department strategy aligned with the bank, clients, GIT/BLI and ISAP visions Ensuring the technological watch for continuous improvement and innovation purposes Scope of activities is Risk, Finance, Compliance and Referential IT. Main duties details: Supervise and oversee all CSI teams & activities in ISAP: Ensure all the activities under the teams’ responsibilities are performed on schedule, within quality standards and cost effectively. Oversee the acquisition and development of software systems in organizational units. Continuously monitor the satisfaction level of his internal customers and put efforts to improve it. Manage the sourcing of his teams following the ISAP rules. Make sure all the staff of his teams observe and respect Credit Agricole-CIB code of conduct and ISAP handbook. Participate in Project governance meetings (ex: Monthly SGC meetings organized by IT Line, Steering/project committees, Regional COO meetings, etc.). Manage change management. Continuously put efforts for study & realization of improvement and innovation. Participate in transversal initiatives in ISAP and share best practices. Oversee and validate the CSI department expenses related to requests, claims and expenses. Contribute to and lead within ISAP/CSI the transformations initiated by GIT/CSI, in particular the evolution of our operating model with CA-CIB support functions (Projet Pegase). Continuously ensure a good level of operation with CA-GIP teams. Deliver a proper reporting: Consolidate and make CSI budget and blend proposals to his/her managers. Review & follow up CSI project plans and make necessary escalations to the Managers. Prepare and send regular/ad-hoc reports to the Managers (ex: Weekly update, ISAP straco meeting). Participate at regular/ad-hoc meetings with his/her Managers (ex: CSI CODIR, ISAP CODIR). Consult and get validation from the Managers for making important organization changes in ISAP BLI/CSI. As one of the senior managers in GIT, give BLI&ISAP Management his/her views on important subjects. Is committed, reliable and helpful to his colleagues. J-18808-Ljbffr

Location: Singapore, SG

Posted Date: 5/10/2025