Cloudside - Senior Cloud Operations Engineer - Azure/GCP

About the job Required : - Senior Cloud Ops (Cloud Infra) Level 2 professional for managing and maintaining Cloud infrastructure across all platforms - Azure and Google Cloud professional level certifications are mandatory - Candidates should have at least 3 years of experience in Cloud Operations specifically in GCP and Azure, and 2 years of experience in OS support - Experience in managing and troubleshooting Windows & Linux Server OS environments is preferred. - Knowledge of Active Directory, Group Policy, DNS, and DHCP is essential. - Excellent problem-solving and troubleshooting skills. - Strong communication and teamwork abilities. - Knowledge with the ITIL framework is highly & Responsibilities : - As a Senior Cloud Ops (Cloud Infra) Level 2 professional, you will be responsible for managing and maintaining Cloud infrastructure across Google, Azure and Amazon platform - Will manage and coordinate the daily activities of the Cloud Ops team as an L2 SME, guiding engineers in managing infrastructure resources in a cloud environment. - Act as the Single Point of Contact for all platform and infrastructure-related issues within the customer environment. - This includes operating support and troubleshooting to ensure the smooth functioning of systems. - The individual will be responsible for technical decisions, leading troubleshooting, and providing solutions to problems for their immediate team and across multiple teams. - Monitor the health of cloud resources and perform daily/weekly health checks. - Monitor the ticketing support queue for all incidents and Service Requests. - Respond and resolve incidents and service Requests within the response and resolution SLAs. - Collaborate with Cloud engineering team for any L3 level issues and provide solution - Experience with incident management and problem management is required. - Plan and implement infrastructure, OS upgrades and capacity expansions based on business requirements. - Regularly backup systems and implement disaster recovery procedures to ensure business continuity. - Monitor and optimize infrastructure for performance, cost efficiency, and security. - Implement and maintain security best practices for Cloud, including IAM, firewall rules, and encryption. - Maintain a hardening checklist and ensure that all resources are hardened according to the standard in build and run operations. - Provide 24/7 support for Cloud Operations to customers across regions. (ref:hirist.tech)

Location: coimbatore, IN

Posted Date: 5/8/2025