Technology Manager - Office 365

Responsibilities : - Provide day-to-day functional support for Microsoft 365 applications and customized tools, a reporting and analytics tool, and potentially other Knowledge - Management related applications. - Act as a subject matter expert and provide guidance and consultation- for Microsoft 365 Applications, a reporting and analytics tool, and potentially other Knowledge Management related applications. - Partner with- Knowledge Management subgroups (KM Business Partners and KM) - Global Intranet and Digital Engagement) and other teams throughout the firm to plan, document, implement, and support solutions and tools. - Conduct assessments, consult, gather- detailed requirements, and recommend solutions that meet A&M Stakeholders' and technical expectations and needs- plan and implement recommendations into flexible and scalable solutions within our Knowledge Management ecosystem. - Design, develop, and customize SharePoint Online and Microsoft Teams sites based on business requirements. Must have some familiarity with automation development using PowerApps and Power Automate, and any - Assist and/or lead implementation and support of firm-wide collaboration tools, including but not limited to Analytics, Microsoft Viva, and other Knowledge - Management related applications. - Create, review, and deliver documentation including but not limited to business requirements, timelines, change management, communications, user adoption and training, best practices. - Participate in developing internal processes and strategies for building Global KM practices, the KMT team, and various partnerships internally. - Demonstrate a willingness to assist with tasks outside immediate essential role requirements to benefit an organizational success Qualifications : - 4 - 6 years of experience in Microsoft 365 ecosystem, with specificity in Power Apps & Power Automate - Requirements gathering, Solution implementation and Consulting experience in- large-scale- environments - Proficiency in project coordination, and change management - Working in a corporate environment; experience working at a professional service or consultancy firm is highly preferred. - Proven experience working with professionals of all experience levels up to C Level. Desired skills and attributes : - Ability to analyze and troubleshoot technical problems - a Detail oriented mind - Experience operating in the entire Microsoft 365 ecosystem, Modern- SharePoint Online, out-of-the-box. - Ability to forecast the downstream effects of Permissions & Environmental changes. - Exposure to Microsoft Analytics/Reporting, and Sharegate is a plus. - Strong consultative and proactive approach when partnering with the business. - Strong relationship management and interpersonal skills with the ability to effectively interact with multiple stakeholder groups and senior management. - Demonstrate a high level of 'grit' in their perseverance of effort and resilience to challenge. - Strong willingness to learn and apply new and emerging technologies. - Analytical reasoning and solution-focused problem solver who can think critically and independently with a keen eye for connecting the dots. - Ability to drive results in a fast-paced environment. - Works well under pressure and has a flexible work style. - Excellent communication and receptive listening skills, with the ability to present complex ideas and solutions for all audiences. - Demonstrated a history of operating with urgency, responsiveness, and client first focus - Exposure to Knowledge Management methodologies is not required but is a plus (ref:hirist.tech)

Location: bangalore, IN

Posted Date: 5/8/2025