Risk Investigator - Fraud Analytics

About the Role : We are looking for a Risk Investigator to play a key role in safeguarding our organization against fraudulent activities across all payment channels. The ideal candidate will be responsible for monitoring daily alerts, conducting thorough investigations, making account-level decisions, and supporting risk case handling. Candidates with prior experience in fraud risk management, particularly within payments, and a strong understanding of fraud prevention and controls will be preferred. Role & Responsibilities : - Monitor and analyze transactions to detect and prevent fraud across all payment channels - Investigate fraud alerts, assess risk factors, and take necessary actions to mitigate potential threats - Conduct detailed research and compile evidence to support fraud investigations - Prepare and present comprehensive reports with findings and recommendations to management - Proactively report the fraud attack vectors in customer-complaints to relevant stakeholders and assess the adequacy of controls to manage such risks, including recommending enhanced controls. - Proactively monitor anomalies, assess control effectiveness, and suggest improvements - Ensuring information flows and deliverables are met to mitigate fraud by facilitating weekly calls with stakeholders. Preferred Candidate Profile : - Experience : 2-4 years in fraud risk operations or fraud investigations within Financial Services/Ecommerce. - Product Knowledge : Familiarity with fraud risks in payment aggregators, PPI, UPI, gift cards, and bill payments. - Fraud Expertise : Understanding of fraud schemes, fraud prevention techniques, and fraud management tools. - Investigation Skills : Strong ability to assess risk, analyze data, and conduct in-depth fraud investigations. - Communication : Excellent verbal and written communication skills. - Stakeholder Coordination : Ability to work independently while collaborating with multiple teams. - Technical Skills : Basic knowledge of SQL is a plus (ref:hirist.tech)

Location: mumbai, IN

Posted Date: 5/8/2025