Workspace Engineer

Hire Resolve's client is looking for a Workspace Engineer to join their team in Port Elizabeth, EC. The Workspace Engineer provides expert technical support and solutions for a Windows 11 environment, including laptop reimaging, software deployment, SCCM configurations, AD onboarding, Office 365, and Azure cloud migrations. Initially focused on M&A projects, the role transitions into daily operations. Working closely with global IT teams, the engineer optimizes workspace systems for stability, security, and efficiency, ensuring a seamless user experience. Key Responsibilities: Laptop Reimaging & Configuration (Project-Based) Develop and maintain efficient laptop reimaging processes. Create and update standard images with security patches and software. Automate imaging for efficient deployment. Software Delivery & SCCM Management Design, build, and deploy software packages via SCCM. Monitor SCCM for compliance, software distribution, and updates. Manage OS deployment and software configurations. Intune & Device Management Configure and manage Intune policies, MDM, and MAM. Handle application deployment, compliance, troubleshooting, and reporting. Office 365 & Cloud Migrations (Project-Based) Execute Office 365 migrations (email, OneDrive, SharePoint, Teams). Assist with Azure cloud service migrations. Desktop Engineering & Support Deploy and manage Windows 11 laptops globally. Perform advanced hardware/software troubleshooting. Maintain documentation and standardize processes. Active Directory & Azure Integration Manage user accounts, security groups, and access controls in AD/Azure AD. Implement and maintain security policies and group policies. Monitor Active Directory health. Security & Compliance Ensure endpoint security and compliance. Collaborate with cybersecurity teams on best practices. Collaboration & Communication Work with global IT teams to optimize desktop solutions. Provide training and support to IT teams and end-users. Create technical documentation and reports. Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent work experience accepted. Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Azure Administrator Associate, or equivalent. Experience with endpoint security solutions. Familiarity with ITIL framework and service delivery processes. A minimum of 2-4 years of experience in desktop engineering and IT support roles. Expertise in Windows 11 OS, Microsoft SCCM, Azure Active Directory, and Entra ID. Hands-on experience with Office 365 migrations and cloud infrastructure projects. Proficiency in scripting languages (PowerShell preferred) for automation. Strong knowledge of security best practices for endpoint devices. If you would like to apply for this position, kindly forward your CV to Gaby Turner at gaby.turner@hireresolve.us Alternatively, you may forward your CV to itcareers@hireresolve.za.com

Location: Eastern Cape, ZA

Posted Date: 5/7/2025