Claims Handler

Job description: The Claims Consultant will be responsible to provide administrative assistance and support for all commercial and personal lines claims. Responsibilities: Liaising with Clients with regards to Claim requirements Checking of Cover vs Claim and checking Merits accordingly Register and Manage Claims on Broker Admin platforms and Direct Continual feedback to clients via Telephone, Emails and WhatsApp’s as per client preference and work with a sense of urgency to always expedite closure Building of strong relations with colleagues and ensuring adherence to all processes Quotations on new policies Advising on amendments to existing policies Record keeping on the CRM system Minimum Requirements: Grade 12 Certificate NQF Level Short-term insurance (150 Credits) RE 5 Examination (Representatives) DOFA confirmation from FSCA 5 years claims experience dealing with both personal and commercial claims Computer Literate (MS Outlook, Excel, Word) Knowledge of the Tial system will be an advantage Skillset Required: Good people and communication skills. Results and detail orientated. High stress tolerance and resilience. Passion for adding value to clients through superior service levels Willing to work overtime when required Strong Product knowledge

Location: Hermanus, ZA

Posted Date: 5/4/2025