CASE MANAGER

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

SCHEDULE

Clinic Hours:

Monday – Thursday, 8:00AM – 9:00PM 

Friday 8:00AM – 8:00PM 

Saturday 9:00AM – 5:00PM 

SUMMARY

Family Service League is seeking a full-time Case Manager for the Certified Community Behavioral Health Clinic (CCBHC) Improvement in Riverhead. The Case Manager will provide high quality targeted case management services in an integrated license clinic that provides both substance use, mental health, and primary care services. The Case Manager will assist individuals in sustaining recovery and gaining access to support and services.

We offer a generous benefits package including the following:

• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!

RESPONSIBILITIES

• The Case Manager will conduct assessments of case management needs and provide linkage to services that clients collaboratively outline in order for them to increase their stability and achieve their recovery goals.
• Act as a linkage to community services, including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan.
• Conduct field-based work as required.
• The Case Manager will provide concrete and responsive service delivery to clients i.e. benefits/enrollments, as per individual needs.
• Provide outreach to clients in order to facilitate their engagement in services and offer additional support so they can engage in treatment and live successfully in the community.
• Coordinate care planning with other providers of services/resources to ensure goal directed, collaborative care, including care transitions.
• The Case Manager will facilitate psychoeducational and life skills workshop for the purpose of empowering the CCBHC community towards their personal goals.
• Complete all clinical documentation in accordance with NYS Office of Mental Health in an electronic health record, including contact and session notes, assessments, and care coordination.
• Complete trainings and maintain proficiency with evidence-based practices and crisis intervention techniques. 
• Build community partnerships to promote program services to ensure client needs and program objectives are obtained.
• Attend routine supervisions and team meetings
• Abide by FSL’s Code of Ethics. 
• All other duties as assigned.

QUALIFICATIONS

Bachelor’s degree in a behavioral health field required. Master’s degree preferred.

At least 1 year of related experience as a Case Manager in a behavioral health environment required.

Familiarity with NYS Entitlements, Housing, Health, and/or Mental Health/Substance Abuse Service Delivery System required.

Knowledge of Medicaid, Social Security and other entitlements preferred.

Experience in applying trauma-informed care, person-centered service provision, and harm reduction strategies strongly preferred.

Proficient computer skills, including Microsoft Office and Electronic Health Records required.

Excellent interpersonal skills required.

Strong verbal and written communication skills required.

Bilingual in Spanish strongly preferred. 

PHYSICAL REQUIREMENTS 

This position requires sitting and standing for long periods of time.