IT Helpdesk

ATA Services, Inc., is looking for a full-time Helpdesk Support to work with our client Hawaii's State Hospital in Kaneohe. Please review the details listed below:

Hourly Rate: $25

Desired start date: ASAP

Schedule:

1. Sunday - Thursday, from 8:00 am. - 5:00 pm.

2. Tuesday- Saturday, from 8:00 am - 5:00 pm.

Location: Hawaii State Hospital Human Resources Office, Kaneohe, Hawaii

Duration: Long-term

General Job Duties:

• Independently provide technical support and assistance to departmental computer users in the use of a variety of computer equipment, systems, and applications.
• Diagnosing and resolving a variety of computer-related problems.
• Provide training to users on computer software.
• Hardware and software installation and relocation of information technology equipment.
• Other duties as assigned.

Knowledge, Skills, Education and/or Experience:

• Work experience demonstrating the ability to read and understand complex written materials such as rules, procedures, or policies; comprehend and apply written instructions; and to write simply and clearly.
• Specialized experience demonstrating the use of personal computers, peripheral equipment (e.g., printers, modems, disk drives, etc.), and a variety of applications (e.g., word processing, electronic mail, spreadsheet, database management, etc.).
• Specialized experience providing technical assistance and advice to users in resolving hardware and software problems and providing technical instruction and information.

ATA Services, Inc., provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.