Case Managers for Human Services Organization Needed

For over 50 years, PathWays has been providing quality services to individuals with developmental disabilities and their families. Our region consists of Sullivan and Lower Grafton County in NH and our programs work with individuals from birth and throughout their lifespan as needed. We currently have a few Case Manager openings in a couple of our programs. The positions are located in Claremont, NH with regional travel and/or within-state travel and hybrid work may be available after your first 90 days of employment. In addition, the positions are full-time and the starting pay range is $21.00 to $23.00 per hour depending on experience. Please see below for the description of each:

Family Services Coordinator (Case Manager)

Reports to the Director of Family Services, 2 positions available

Do you possess excellent organizational skills? Do you have at least 2 years of case management or related experience? As a Family Services Coordinator (FSC), you will assist individuals with developmental disabilities and their families by providing service coordination and advocacy while linking them to existing community and state resources. Here are a few examples of your responsibilities: You advocate and support families and individuals in a manner that increases opportunities for participation in the community by responding to the changing needs of the family. You coordinate assessments and evaluations for all individuals as assigned. You secure all necessary referrals, documentation, and relevant data to determine the individual’s unique needs including though not limited to the Support Intensity Scale (SIS) and Health Risk Screening tool (HRST). You facilitate planning meetings for individuals including completing, compiling, and processing Individual Service Agreements/Amendments/Action Plans and other related documents as requested or required. You participate in an ON-CALL rotation as scheduled. In other words, you serve as the hub in the wheel of an individual's and their families' support with PathWays. This position does require travel throughout the state of NH and mileage is reimbursed.

Support Broker (Case Manager)

Reports to the Director of Individualized Services

Do you enjoy assisting people reach their goals? Do you like the idea of assisting an individual or an individual in conjunction with their family to develop and manage a plan that works for them specifically? Join us as a Support Broker in our Individualized Services group and support individuals with developmental disabilities. You will carry a caseload of 25 to 30 individuals and coordinate phone calls, meetings, check-ins, and guidance for individuals and their families. To be successful in the role, you must have excellent time management skills, the ability to frequently and efficiently switch gears between tasks, and strong interpersonal skills. It is a challenging role; however, it is always worth it to make connections with individuals and their families and to see their growth and success. After one year, you will know you were successful if you possess a solid understanding of the Individual Service Agreement process; you have established a fluid schedule of visits and team meetings with your individuals and families; and, you have a comprehensive understanding of the needs and circumstances of each of the individuals and families you serve. This position requires regional travel with mileage reimbursed.

Both positions require:

• A Bachelor's degree is highly preferred; extensive Case Management experience will be considered in place of educational credentials
• 2+ years of Case Management or closely related work is required
• A minimum of 2 years of human services experience is a must with experience with developmental disabilities highly desired
• Excellent verbal, written, and interpersonal communication skills are a must.
• Minimum of intermediate proficiency with MS Office (Word, Excel, Outlook) is required and the ability/willingness to learn new programs is a must.
• Willingness and ability to travel either regionally or within the state of NH are a must. Access to reliable transportation is required.

We cannot help people live their best life without you.

All PathWays’ positions offer a HIRING BONUS

In addition, all positions require:

• Proof of Eligibility for employment in the U.S.
• Passing a criminal background, MVR and BEAS check, OIG Exclusion List check, and DCYF check
• Valid Driver’s License and Proof of valid auto insurance
• Must be 18 years of age or older per NH state regulations
• Proof of High School Diploma or Equivalent
• Passing a TB test