General Sales Manager

StretchLab is seeking a results-oriented, goal-driven General Sales Manager to build the presale membership base and hire a team of Flexologists and Sales Associates to launch 1 or more new StretchLab studios in the East Bay (Oakland/Alameda area). This role is 80-90% sales and 10-20% staff management/studio operations. It requires hunger for growth, skill to navigate and thrive in ambiguity, grit to achieve ambitious results with limited resources, and exceptional people skills. It also requires the humility to ask for guidance and support from the ample resources and network available from the StretchLab franchise.

This role is a fit for you if you have achieved success in consultative sales and have built and managed 1 or more teams. You will need to thrive in an organization characterized by a high degree of change and growth, work effectively with non-traditional schedules, mirror different communication styles, and work in a variety of locations/studios. As a deputy to the franchise owner, you will need to earn the respect of our team, build and maintain a network within the local wellness/fitness community, achieve results through both your direct efforts and those of our team, and be able to clearly report on the status of your sales and recruiting approaches. 

StretchLab is the industry leader in offering customized assisted-stretch sessions. No two bodies are the same and no two stretches at StretchLab are the same. One-on-one stretching is about identifying tightness and imbalances in the body and customizing a stretch routine. Our clients may come in with pain, tightness or specific focus areas, but they keep coming back and commit to their flexibility journey once they experience the freedom that comes with having a wider range of motion and flexibility.

Responsibilities

• Drive Membership sales through outside sales and business development efforts
• Lead generation including grassroots marketing and networking
• Implement sales process to schedule prospects into demo sessions
• Manage staff schedule
• Supervise Sales Representatives and Flexologists
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Independently make decisions related to high level customer service
• Maintain cleanliness and organization of the event space
• Enforce StretchLab policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Any other duties as assigned

Qualifications

• 2+ years of sales or equivalent experience
• Confident in generating personal sales and training Sales Reps in sales
• Ability to work independently and collaborate with franchise owner
• Ability to manage and drive all revenue streams from membership sales to retail
• Excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment
• Ability to recognize areas of improvement and make changes using good judgment
• An affinity and passion for fitness
• Solid writing and grammar skills
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable and neat
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Proficiency with computers and Studio software