Supervisor, Distribution - 1st Shift

Topgolf Callaway Brands is an unrivaled tech-enabled Modern Golf and active lifestyle company while also being a great place to work. With a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”), we have a team of passionate individuals who dare to be great while acting with integrity and respect. We stay hungry, yet humble. All while having fun and making golf accessible and enjoyable for everyone!

Our company is a blend of experience and diverse backgrounds, and our leaders have a strong history of building and selling successful initiatives. We are working to build a truly groundbreaking company, and we want top-notch people to join us in that mission.

Job Overview

The Supervisor’s responsibilities include overseeing the Routing Coordinators to promptly release all orders to the floor. Manages aging & troubleshooting of active shipments. The supervisor will ensure compliance with safety, accuracy, and personnel policies.

Roles And Responsibilities

Manage and direct Distribution Center operations.

• Communicate department goals to personnel and provide resources and motivation to meet or exceed objectives.
• Communicate issues to the Distribution Manager to ensure seamless operation and transfer of information.
• Interact with management and cross-functional employees to resolve issues affecting operations.
• Interact with Planning/Sales, Traffic, Order Management, Customer Service, Accounting, Production, and other departments and pass valuable information along to department and key personnel.
• Help identify, initiate, and implement continual process improvement activities to optimize efficiency and reduce cost.
• Understand WIP flow and controls through each operational area to help with daily and monthly planning to meet targeted goals.
• Leverage SAP/EWM and report to keep channels within designated service windows to prevent aged deliveries.
• Understanding capacity and driving product flow through each area of the operation.
• Be the first line (go-to resource) of help for any questions involving SAP/EWM that may arise throughout the CC.
• Understand the chargeback impact for each strategic customer account.
• Respond to any routing questions that may arise.
• Function as the communication bridge between the floor operations and the Command Center.
• Ensuring orders are ready for critical accounts at the start of ship windows.
• Must manage several priorities effectively and identify and recommend the best course of action from several alternatives.
  
  
  

Develop Personnel Skills And Capabilities

• Review and assess each employee’s skill set related to the job requirements.
• Conducts timely performance reviews and assists in managing individual development plans.
• Administer disciplinary action as needed.
• Mentors and coaches Lead staff in supervising and directing employees.
• Track employee attendance and approve timesheets according to Company's policy.
  
  
  

Drive Continuous Improvement

• Use lean and six sigma techniques to drive year-over-year cost, service, and quality improvements.
• Assist the Distribution Manager and Sr. Industrial Engineer to develop a culture of continuous improvement in staff and team.
• Work with team leads, material handlers, and other site and active personnel to achieve continuous improvement objectives.
• Coordinates and oversees the planning of improvements in materials processes. Takes a leading role in evaluating the results and communicates the results to relevant personnel.
  
  
  

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Demonstrated diligence.
• Must be meticulous and able to fulfill responsibilities with minimal supervision.
• Ability to work independently and use sound judgment in decision-making.
• Strong analytical skills, including using and applying Six Sigma problem-solving.
• Demonstrated strong people skills.
• Ability to direct others within the process to meet or exceed department goals.
• Must possess excellent verbal and written communication skills.
• Fully fluent in conversational and business (oral and written) English and Spanish
• Skilled in managing multiple projects and responsibilities in a fast-paced, changing environment.
• Possess skills to develop and implement new procedures and policies to simplify and improve operations.
• Knowledge of computers and proficiency in MS Word, Excel, and SAP experience helpful.
• Has experience using computer-based warehouse management system (WMS), use of SAP WMS a plus.
  
  
  

Education And Experience

• Bachelor’s Degree, preferably in a field relevant to the job description (e.g., Operations, Materials Management, Industrial Engineering) or equivalent job experience.
• Minimum 3-5 years of Warehouse experience in a supervisor role.
• Computer experience required / Excel / Word experience preferred.
• SAP/WMS experience helpful
  
  
  

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.



Location: Fort Worth, TX, US

Posted Date: 12/3/2023