Help Desk Specialist

Job Title: Help Desk Specialist

Location: West Creek, VA – Hybrid 2 days a week onsite

W2 Contract: 12 months w/extension 12ms

Pay: $20-23hr

Schedule: 7 am -3:30 pm

JOB DESCRIPTION

This role is a Provision Sr. Help Desk role - you will work on our provision applications and update documentation. You will be creating, updating, and fixing accesses. This will be done through utilizing Service Now.

Top Skills:

1. Experience with Excel.
2. Willingness to learn.
3. Strong Communication: written and verbal.
4. Strong Attention to detail.

Must-Have:

• Experience with Excel.
• Strong Attention to detail.
• Strong Communication: written and verbal.
• Ability to own and follow processes.
• Willingness to learn.

Nice to Have:

• SQL or Snowflake
• Service Now

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how wewill use your information, please visit https://www.modis.com/en-us/candidate-privacy/