CRM Solutions Architect

CRM SOLUTIONS ARCHITECT UP TO £95,000 BENEFITS HYBRID - North West London If you're an experienced Solutions Architect with strong CRM expertise and a passion for large-scale digital transformation, this is a fantastic opportunity to shape the future of enterprise technology for a nationally recognised organisation in the sporting sector. THE COMPANY: This organisation is embarking on a major digital transformation programme designed to modernise systems, improve data capability, and enhance customer engagement. You'll join during a pivotal stage in their journey, leading the replacement of a core CRM platform and helping to deliver enterprise-wide improvements in customer insight and marketing effectiveness. THE ROLE: As a Solutions Architect, you'll define and oversee the architecture for CRM, Customer Data Platform (CDP), and marketing technology systems-ensuring scalable, integrated, and future-proof solutions. Key responsibilities include: Lead solution design and architecture for CRM, CDP, and marketing technology platforms Oversee the replacement of the existing CRM system and data migration to Microsoft Dynamics Support the rollout of a new Customer Data Platform (CDP) for segmentation and analytics Translate business needs into robust, scalable solutions Align designs with the Enterprise Architecture strategy and long-term technology roadmap YOUR SKILLS AND EXPERIENCE: A successful Solutions Architect will bring: 5-10 years' experience in Solutions Architecture Strong expertise in Microsoft Dynamics CRM Proven ability to engage effectively with business and non-technical stakeholders Experience working with external implementation partners Nice to have: Knowledge of Customer Data Platforms (CDP) Experience with marketing automation tools (e.g., Emarsys or similar) Background in large-scale digital transformation projects THE BENEFITS: You'll receive a salary of up to £95,000 , depending on experience, plus a comprehensive benefits package. HOW TO APPLY: Please register your interest by sending your CV to Molly Bird via the apply link on this page.

Location: London, UK, GB

Posted Date: 11/1/2025