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Call Center Executive

Job Location

Dhaka, Bangladesh

Job Description

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Job Description

  • Conduct phone Survey with Rural Medical Practitioners (RMPs) & Pharmacies to collect data
  • Record the collected data accurately in an online form
  • Coordinate with the volunteers regarding any issue while collecting the data
  • Maintain a good relationship with the data providers (RMPs/ Pharmacists) and  volunteers
  • Make at least 30 successful calls every day
  • Other relevant tasks as assigned by management

* Nature of customer calls data and entry tasks may evolve over the course of employment

Job Requirements


Required Qualifications:

  • Current student (Undergraduate) OR recent graduate
  • Excellent Bangla communication skills
  • Ability to use laptop: basic use of browser, Excel, and Word
  • Self-motivated
  • Strong work ethic
  • Have to work from home so good internet connection is a necessity


Preferred Characteristics:

  • Strong preference for female candidates
  • Have personal laptop
  • Fast typing speed (60 WPM or greater)
  • Have to work from home so good internet connection is a necessity

Additional Information

Position: Contractual Employment

Contract start date: May 1st, 2021 (Tentative)

Contract period: 2 months (contract renewals upon satisfactory performance)

Daily Working Hours: Six Days from (8 hours daily, 10am to 6pm but timings may shift)    Off Day- Friday & Other Govt. Holidays (Has to be On Call) 

Salary Structure: Fixed BDT 10,000 (Ten Thousands Taka) per Month.

Mobile Allowance: BDT 1,500 Monthly

Experience required: Entry Level

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April 13, 2021
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