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Advisory Solution Consultant(General & Commercial)

Job Location

Tokyo, Japan

Job Description

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Job Description

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop, position and deliver product-specific solutions during sales cycles while achieving quarterly and annual sales objectives for an assigned territory.   

  • Support product sales as a technical and domain expert of a client-facing sales team
  • Lead discovery workshops to determine customers’ business challenges and deliver product demonstrations to align our solution with customer needs 
  • Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues 
  • Provide feedback to product management about product enhancements that can address customer needs and drive additional business value 
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team 
  • Stay current on competitive analysis and market differentiation 
  • Support marketing events including executive briefings, conferences, user groups, and trade shows 


Job Requirements


To be successful in this role you have:

  • 7+ years of pre-sales solution consulting or sales engineering experience in (product specific area)
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
  • Skillful at communication writing and presenting skills  
  • Demonstrated relationship building skills 
  • Ability to complete tasks in an organized, detailed way with minimal supervision
  • Experience working collaboratively with product management, product marketing, partners, and professional services 
  • Demonstrated territory management skills, including pipeline building and working closely with Sales counterpart to drive execution excellence
  • Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high growth organization 
  • Willingness to travel as necessary 


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


Experience required: Mid-Senior Level

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April 13, 2021
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