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Re-Bath & More

Construction General Manager

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Job Location

West Chester, PA, United States

Job Description

Re-Bath is a fast growing, bathroom remodeling company. We need a General Manager with excellent communication skills, experience, and savvy to manage a growing team.

To thrive in this role, you'll need to be self-motivated, work with and lead a team, communicate well, and be highly organized. We are looking for an individual who isn't afraid to work really hard. Experience in the construction industry is a plus. The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows.


Personnel Management

  • Recruiting, Training and Managing all local employees
  • Oversee scheduling and team composition
  • Promote a positive, productive, respectful, and fun team environment
  • Organize and conduct monthly safety meetings with staff
  • Organize and facilitate weekly meetings to share important updates, review recent performance, track progress on quarterly goals, and identify/discuss/solve any issues

Operations & Administration

  • Review sales, contract, and installation documents with sales & production staff to ensure project feasibility, contract fulfillment, and compliance with various policies and regulations.
  • Facilitate, guide and assist in the sales and production processes
  • Manage the payroll process
  • With the assistance of the sales and production staff, ensure finance application process is fulfilled to ensure timely ordering and closeout of projects.
  • QuickBooks- Customer data entry, customer payments, customer invoices, accounts payable (review vendor invoices).
  • Relay feedback between Production department and Sales department to increase efficiencies and improve customer experience
  • Monitor monthly reports to ensure minimum required numbers are met (Profit & Loss: Gross Profit and Net Profit)

Customer Experience

  • Communicate with sales and production staff to discuss customers' expectations
  • Oversee quality control on installations with production staff
  • Monitor and manage customer satisfaction and issue resolution
  • Field and respond to after-hours calls from answering service

Facilities & Resource Management

  • Ensure employees have necessary resources to complete their jobs
  • (Facility/Vehicle/Equipment maintenance, office supplies, install supplies, and inventory requirements)
  • Oversee inventory control with production staff to ensure efficient use and reduce held inventory
  • Communicate with vendors and subcontractors to optimize quality, delivery, and cost of goods provided (Supply Chain Management)
  • Use Re-Bath product ordering system and other vendor systems (Ferguson, Onyx, etc.) to order materials with production staff to ensure timely delivery for scheduled jobs


  • Maintain a high level of customer service, perception, and satisfaction
  • Fast turnaround of customer requests
  • Ability to work in a team and communicate effectively
  • Attend and participate in weekly Sales Meetings conducted by VP of Sales
  • Be involved with local construction groups to build relationships within the construction industry (NARI, Chamber of Commerce, etc.)


  • Basic business knowledge
  • Solid experience delivering customer service
  • Basic accounting skills with a high degree of accuracy
  • Experience managing a busy work schedule
  • High School Diploma
  • 2 Years Management Experience


  • College Degree
  • Prior management in construction or home remodeling industry


  • Sitting 80% (in the office, client's homes)
  • Standing/walking 20%
  • Moderate noise levels from office equipment.
  • Minimum lifting requirements of 45 pounds (will need to help receive deliveries)
  • Frequent client and interoffice personnel interaction; heavily dependent on excellent customer interaction.
  • Hearing – Must be able to hear telephonic equipment and comfortably communicate with clients and others by telephone and in person.
  • Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.


  • Adhere to company core values
    • Growth Mindset
    • Positive Can Do Attitude
    • Do the Right Thing instead of the Easy Thing

Medical Insurance, 401(k) with company match, PTO, Paid Holidays and a company vehicle is provided!


Location: West Chester, Pennsylvania, US

Posted Date: 3/26/2021
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Re-Bath & More


March 26, 2021
UID: 132639042 does not guarantee the validity or accuracy of the job information posted in this database. It is the job seeker's responsibility to independently review all posting companies, contracts and job offers.