Auto Club of Southern California

Collections Specialist Senior

Job Location

Costa Mesa, CA, United States

Job Description

Teamwork.  Integrity.  Dedication.
Together, we make a difference.
If you are a career-minded, service-driven professional looking to join a fast paced organization then you have come to the right place.  AAA is a member service organization affiliated with the national AAA network. With offices across the U.S., we're united by common mission and common values of excellent member service. With more than 14,000 employees in 21 states, we provide legendary service to 16 million loyal members. With a constantly growing membership, we are always welcoming dedicated professionals looking to challenge themselves and build a career within our dynamic organization.  You will find that being part of a very successful team is extremely rewarding.
Perform and oversee the investigation, analysis and follow-up for the collection of overdue accounts.
Responsibilities include:
  • Manage and negotiate collection accounts
  • Written correspondence
  • Heavy phones
  • Data entry
  • Emailing
  • balance adjustments and debt repayment plans


  • Proficient in Excel and Word
  • 10 Key
  • Fair Debt Collection Practices Act compliance.
  • 5 years collection experience
  • High energy
  • Service oriented
  • Work in a team environment.
  • Successful completion of Auto Club pre-employment assessments, background and drug screenings
Our comprehensive and employee centric training facility located in Costa Mesa provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.
  • Health Coverage for Medical, Dental, Vision
  • Paid time off including Vacation, Illness and Holidays
  • Life Insurance
  • Disability Coverage
  • Pension
  • 401k Savings Plan
  • Employee Discounts
  • Career opportunities across multiple business lines and states
“Creating members for life by exceeding our members' expectations through valuable products and legendary service.”
AAA is an Equal Opportunity Employer.
The Automobile Club of Southern California will consider qualified applicants with criminal histories for employment pursuant to the Los Angeles Fair Chance Ordinance.

Location: Costa Mesa, CA, US

Posted Date: 8/24/2019

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Auto Club of Southern California


August 24, 2019
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