Pacific Life company profile

Instructional Design Specialist

Job Location

Aliso Viejo, CA, United States

Job Description

Currently, we are seeking a talented Instructional Design Specialist to join the Life Insurance Division in Aliso Viejo. The Life Insurance Division works with financial and insurance professionals to give families and businesses the life insurance coverage needed to help meet important financial protection, wealth accumulation, and wealth preservation goals.

The Instructional Design Specialist uses knowledge of both the life insurance industry and the training function to design and create a variety of learning solutions to support strategic business initiatives and provide effective learning opportunities that enhance Life Division Associates’ industry knowledge, productivity, and job satisfaction. The ideal candidate will be a valuable business partner whose consulting leads to effective training solutions.

Key Responsibilities:

  • Conduct needs assessments and job analysis to determine training needs.  Define instructional goals/objectives and select appropriate delivery methods.

  • Write narratives and collaborate with Media Developers to develop storyboards and/or wireframes.

  • Design and build interactive instructor-led learning experiences using a variety of training methods and reinforcement strategies (e.g., case studies, stories, small group activities, games, simulations, etc.). Create trainers’ guides, participant materials, visuals, job aids, etc. and facilitate sessions, both virtual and instructor-led.

  • Create and implement appropriate project documents, task plans, timelines, and design documents.

  • Schedule and proctor Life Division ISTAR (LOMA) exams.

  • Administer the Corporate Learning Management System for Life Division.

  • Provide support for Life Division instructor-led or virtual classroom sessions when called upon.

  • Interact positively with project team, subject matter experts, and key stakeholders to ensure effective communication.

  • Implement and manage learning deliverable approvals as appropriate.

  • Build training evaluation, collect and consolidate data, and create reports.

Factors for Success:

  • Bachelor’s Degree required; Instructional Design or related training degree recommended. 

  • Combination of 1-3 years instructional design and/or training content development.  

  • Requires demonstrated knowledge of instructional design theory, adult learning principles, and instructor-led delivery skills.

  • Familiarity with training measurement and ROI strategies (Kirkpatrick’s Levels 1-4). 

  • Experience with CRM platforms, SalesForce experience preferred.

  • Must possess intermediate writing skills and exposure to rapid instructional design techniques.

  • Life insurance industry knowledge related to products, marketing, distribution, sales designs, regulations and/or administration is preferred. 

  • Must be able to plan and manage time effectively to meet project deadlines.

  • Must be comfortable working in an environment of change.

  • Ability to work effectively with employees at all levels within the organization is also required.

  • May act in a consultant or advisor role, as needed. 



Location: Aliso Viejo, CA, US

Posted Date: 5/7/2019

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May 7, 2019
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